Customer Support

Store Information

• Customer Rewards & Stash Cash
• Holiday Closures & Hours
• Newsletter Sign Up
• Contacting Us
• About Us
• Privacy Policy & Security
• Terms of Use

Ordering Information

• Shipping Rates
• International Shipping
• Shipping Schedule & Notification
• Shipping Insurance
• Payment Options
• Sales Tax
• Return Policy
• Order Changes & Cancellation
• Order Tracking/Status
• Refused Delivery
• Incorrect Shipments
• Missing Items
• Missing Orders

Product Information

• Diaper Rite Support
• Defects & Warranties
• Cloth Diaper How To's

Website Guidance

• Creating an Account
• How to create an account
• Editing Your Account
• Forgotten Password
• Site Navigation
• Finding Products
• Coupon Redemption

Additional Support

• Billing Questions
• Receipt Copies
• Return Credits
• Diaper Service
• Paper Catalogs

OUR MISSION

We are committed to meet or exceed our customer's expectations, the first time, every time.