
Everything about the cloth diapers is included in this warranty from the company – not just the diapers themselves. If you purchase a diaper, for example, and the snap on it breaks within a month or two of purchasing it, you can turn it back in with a proof of purchase that says when you bought the diaper and it will be replaced with a new one at no cost to you.
This warranty is something that draws many people to the brand in general. If something is guaranteed with a warranty, then you know it will stand up for as long as you need it to, and you are taken care of if it doesn’t. This means that no matter what, your investment in cloth diapers is protected.
The single most interesting and possibly the most unique thing about Bumgenius as a brand is that the company backs all of its Bumgenius products up with a warranty. You will always be taken care of with this company.
The Complete Details on BumGenius' Warranty
Cotton Babies will stand behind the workmanship and materials in a properly cared for product for one year from the date of purchase. The Cotton Babies Warranty covers all components of our products including the snaps, lining, hook & loop closures, elastic and waterproofing. The warranty is extended to the original purchaser of the products only. Proof of purchase from an authorized retailer is required.To make a warranty claim, product must be sent at customer's expense to their distributor for examination of workmanship and materials. After reviewing your diapers, we may replace the diaper or provide you with simple instructions for resolving the problem you are having.
Except when caused by manufacturing or component defect, this guarantee does not cover leaking, diaper odor or normal wear/tear.
Warranty is void when:
- The washing instructions have not been followed.
- The diaper has been altered.
- Water temperatures exceeding 100°F or 60°C
- A detergent containing additives (enzymes, brighteners, whiteners, dyes, perfumes, essential oils) or natural soap
- Fabric softeners
- Any caustic substance
- Diaper rash cream